Role of Technology in Smart City of India


A smart city is a combination of Infrastructure and Technology operating their individual performances in building a clean and energy suitable place with quick and secure access to services and digitization of data. The smart city typically utilizes the ICT (Information & Communication Technologies) to build a two-way communication network between the citizens and Government. ICT supports the Government investigating the demand pattern of the state and therefore creating a pool of reserves to approach the same online. The electronic medium of communication in a community benefits in building a collective intelligence which can be extended for resource optimization with the aid of analytics and extensive learning.

Smart City Framework

Some of the key points to be discussed via smart city, particularly in a nation like India, which is actively progressing in terms of communication and network bandwidth are discussed below:

eGovernance: Till date, most of the Governments have re-imagined eGovernance as a G2C tool (Government to Citizen) and have devoted it to represent the policies, possibilities, and betterment of the citizens. Nevertheless, the evidence of Governance remains unearthed until the time the link anchors on both the ends. The solution to self-government lies with the public and it’s necessary for governments to receive feedbacks, complaints, thoughts with all ears open.

Public Services: Conveniences like online applications, status checks, common facilities, etc. can be availed without physically visiting the service centers or offices.

Protection & Defense: In this age of technology and the lightning communication rate, we still are grappling with calling on SOS numbers or materially managing across to the next police stations or fire stations. App-based safety alarms and fast communication with individual authorities along with features like the choice to part the ultimate location, IVRS based complaint centers, distress location dealing within the individual, police control room and PCRs are the future of preparation needed in safety of citizens.

Public Transport: Creative and effective method of public transport is a necessary stem of a smart city. Secure online ticketing and smart card recharge plants, online and real-time bus route information, latest mile connectivity, etc. are important chunks of facilities needed to be granted to citizens. Real-time collective intelligence on government transit systems supports to build a greater need-based resource pooling scenario.

Health: How about retaliating online placements in Government Hospitals, monitoring Bed status, online data of medical supplies and file, prompt support for elderlies, and many more, this is precisely what rate simple integrations can deliver to the society.

Environment & Power Utilization: Modern infrastructure clubbed with Technology supports in decreasing the carbon traces for any smart city. Applications such as monitoring of Street lights of sensor-based tech to allow auto switching relying on the ambient lighting circumstances. Utilization of Solar and other renewable resources for common facilities and offices, etc. Smart App based Parking solutions to assist with congestion and traffic problems.

Education: There can be no greater platform than technology to grant education not at just a fundamental level but even for researchers and innovators. Beginning from online school admission to the partnership of citizens in innovative thoughts and plans everything can be incorporated in the smart city solutions.

Government Performance

Government has to pretend the Atlas to continue this Smart City project on their shoulder. Maximum of the times we understand these sorts of projects either failing or not being ready to perform solicited success due to the shortage of interest and time needed to form the Technology framework. Government has to guarantee interdepartmental sewing in phases of tech share through APIs, hybrid platforms and also the work culture via more adaptive mindset. It is never more simple to be responding to millions and billions of public, but it has never been sufficient to be a friendly government.

Advantages Of Smart City

Smart city ideas can produce manifold advantages to all stakeholders affected by producing a compassionate and informed Ecosystem. Hands-on information, secure access, smart solutions occur in the renewal of society as a whole. There can be no guaranteed form of Governance than participative governance. Active communication courses also join all ranks and files of the department directly to the public. This doesn’t just bring resolutions on the table, but further reinforces the confidence and approach amongst the public for the Government. Technology can cause in cost-effectiveness in managing a state with valid yields, time-saving and also remains upon permanent solutions which have been created via social intelligence.

Developing Smart City – Challenges

Few of the major challenges in growing the smart city are:

  • High price for infrastructural growth.
  • Education level of the common man to be ready to make excellent use of technology.
  • High engagement of Government and Bureaucracy to form the structure.


The government requires to cooperate with startups and innovators to come up with efficient solutions. Besides than planning it is performed which will kick the nail. Nonetheless, a smart city in the right sense can only be accomplished when clubbed with basic infrastructural projects to guarantee facilities ready at ease.


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